MEDIA RELEASE: R&CA partners with Uber Eats to enhance COVID recovery

Restaurant & Catering Australia (R&CA) and Uber Eats have today re-signed a landmark partnership aimed at helping restaurants, cafes and caterers recover from the COVID-19 Pandemic.

The partnership will continue to support the thousands of restaurants, cafes and catering businesses across the country who are subject to lockdowns and restrictions. For many, the ability to offer takeaway and delivery, amidst the backdrop of crippling staff shortages, has been vital to their survival.

The agreement provides new and existing R&CA members with access to insights and resources and will also unlock discounted activation fees and free sponsored listings on Uber Eats and discounted membership fees to Restaurant and Catering Australia.

CEO of R&CA, Wes Lambert, said: “This partnership, now entering its second year, is about ensuring R&CA’s member’s across the country are being connected and supported by the single largest delivery platform in Australia.

“Our 2020 benchmarking report showed that 41 percent of respondents indicated they used a third-party delivery service, with the most popular platform being Uber Eats.

“In a sign that platforms like Uber Eats will continue to play a significant role in our industry, 53 per cent of respondents indicated that they expected delivery to play a similar or larger role in their business over the next 12 months.”

Bec Nyst, Head of Restaurants at Uber Eats ANZ said: “As consumer demand for delivery continues to grow, Uber Eats is focussed on how we can continue to support our valued restaurant partners as they lean into e-commerce to sustain and grow.

“We’re excited to extend this partnership, to enable us to work collaboratively with R&CA members and help them leverage and operationalise this ripe business opportunity.” 

R&CA is the peak industry association representing over 48,000 restaurants, cafes and caterers across Australia.

Uber Eats is the largest online food delivery platform operating across Australia, helping over 30,000 restaurants grow their business and reach their customers. The agreement, first signed in April 2020, was the first of its kind between Uber Eats and a peak body for restaurant operators anywhere in Australia or New Zealand.