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WELCOME TO YOUR MEMBER RESOURCES.
As an R&CA member, you have exclusive access to a comprehensive library of tools, templates, and guidance designed to support every stage of running a successful hospitality business. From hiring staff to managing compliance, this is your central hub for practical resources you can trust.
WHAT YOU'LL FIND HERE
Employment Resources
Contracts, policies, wage tables, and step-by-step guides
Workplace Relations Support
Templates and best practice advice for compliance and HR management
Business Tools & Templates
Checklists, calculators, and planning guides
Industry Updates & Insights
Keep pace with changes in regulation, awards, and workforce trends
A NOTE ON ADVICE
These resources are created to save you time, reduce risk, and provide clarity on industry standards. However, they do not replace tailored legal or professional advice. For complex or business-specific issues, we recommend seeking further guidance.
EMPLOYMENT RESOURCES
WAGE TABLES
| 2025 | 2024 | 2023 | 2022 | 2021 | 2019-2020 | |
| Restaurant Industry Award | Download here | Download here | Download here | Download here | Download here | Download here |
| Hospitality Industry (General) Award | Download here | Download here | Download here | Download here | Download here | - |
| Fast Food Industry Award | Download here | Download here | Download here | Download here | Download here | - |
| General Retail Industry Award | Download here | Download here | Download here | Download here | Download here | - |
POSITION DESCRIPTION TEMPLATES
- Barista Position Description Template
- Bartender Position Description Template
- Chef de Partie Postion Description Template
- Commis Chef Position Description Template
- Cook Position Description Template
- Demi Chef Position Description Template
- Event Coordinator Position Description Template
- Event Manager Position Description Template
- Executive Chef Position Description Template
- Food and Beverage Position Description Template
- Head Waiter Position Description Template
- Kitchenhand Position Description Template
- Pastry_Chef Position Description Template
- Restaurant Manager Position Description Template
- Sommelier Position Description Template
INTERNAL POLICY TEMPLATES
| Templates | |
| Induction Orientation Checklist | Download Here |
| Anti-Discrimination and EEO Policy | Download Here |
| Incident Report and Investigation Procedure |
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| Leave Policy | Download Here |
| Code of Conduct | Download Here |
| Workplace Drug and Alcohol Policy | Download Here |
| WHS Policy | Download Here |
| Sexual Harassment Policy | Download Here |
| Social Media Policy | Download Here |
| Personal Grievance Policy | Download Here |
| Performance and Misconduct Policy | Download Here |
BEFORE EMPLOYMENT
| Fact Sheets | Guides | Templates | |
| Hiring Employees | Download Here | ||
| Job Ads | Download Here | Download Here |
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| Fair Work Information Statement - All employees |
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| Fair Work Information Statement - Casual employees | Download Here | ||
| Employment Contract - Full Time | Download Here | ||
| Employment Contract - Part Time |
Download Here | ||
| Employment Contract - Contract | Download Here | ||
| Annualised Wage Arrangements |
COMMENCING EMPLOYMENT | ENTITLEMENTS & CONDITIONS
| Fact Sheets | Guides | Templates | |
| National Employment Standards |
Download Here | ||
| Hours of Work |
Download Here | ||
| Flexible Working Arrangements |
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| Parental Leave |
Download Here | Download Here |
Employee Checklist for Unpaid Parental Leave Employee Giving Notice for Taking Unpaid Parental Leave Request to Extend Unpaid Parental Leave Beyond Initial 12 Months Employer Approval of Request to Extend Unpaid Parental Leave Employer Refusal of Request to Extend Unpaid Parental Leave Beyond Initial 12 Months |
| Annual Leave |
Notice of Requirements to Take Annual Leave (Temporary Shutdown) Direct to Take Excessive Annual Leave |
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| Sick Leave | Download Here |
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| Family & Domestic Violence Leave | Download Here | ||
| Community Service Leave | Download Here |
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| Long Service Leave | Download Here |
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| Public Holidays | Download Here |
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| Superannuation | - |
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| Notice for Termination & Redundancy | Download Here |
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Termination of Employment Letter |
| Fair Work Information Statements |
Fairwork Information Statement |
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| Probation | - |
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AFTER EMPLOYMENT
| Fact Sheets | Guides | Templates | |
| Managing Underperformance |
Initial Steps Checklist Template |
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| Warning Letters | |||
| Staff Meeting Record | Staff Meeting Record Template | ||
| Termination of Employment | Download Here | Termination of Employment Letter Template |
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| Redundancy | Download Here | Termination of Employment Redundancy Letter Template | |
| Serious Misconduct | Download Here | Termination of Employment Serious Misconduct Letter Template |
INDUSTRIAL RELATIONS RESOURCES
WORKPLACE CHANGES - CLOSING LOOPHOLES
ADDITIONAL RESOURCES
INDUSTRY BENCHMARKING REPORTS
| 2024 | Download Here |
| 2023 | Download Here |
| 2022 | |
| 2021 | Download Here |
NEW: COUNTRY OF ORIGIN LABELLING (CoOL) FOR SEAFOOD IN HOSPITALITY SSETTINGS: RESOURCE KIT
Hospitality businesses must display an (A) for Australian, (I) for imported, or (M) for mixed origin, known as the AIM model, on their menus or boards for all seafood dishes. This will apply to a range of hospitality venues including restaurants, cafes, takeaways, clubs, pubs, hotels and food trucks.
EMPLOYMENT MIGRATION RESOURCES
Hospitality Migration Guide
As a restaurant owner, finding and keeping skilled staff is one of the biggest challenges in Australia’s hospitality industry. Employer-sponsored visas are one way to address this skills shortage—allowing you to bring experienced chefs, cooks, and hospitality professionals into your business
Hospitality Migration Guide
Employer-Sponsored Visa Checklist
Your step-by-step guide to sponsoring overseas workers
Checklist
FOOD SAFETY TEMPLATES
USEFUL WEBSITES
- Changes to casual employment – industrial relations reforms
- FairWork Award Info
- FairWork - List of public holidays
- NSW Government - New Business Guide
- NSW Government - Small Business Service
- Regional Business Recovery Information Portal
- Australian Government - Help for Australian bushfire affected businesses
- Australian Small Business and Family Enterprise Ombudsman - Bushfire assistance for small and family business
- Food Authority NSW | https://www.foodauthority.nsw.gov.au/
HELPFUL RESOURCES
WEBINAR RECORDINGS
To see all past recordings, please visit our YouTube channel:
2025 Recordings
- Leasing mistakes & how to avoid them
- Music Licensing
- Wage Table July 2025
- Rethink waste – RCA and Edge Impact Webinar
- R&CA Webinar: Get Trade Show Ready FSA 2025
- John Hart OAM on 2SM: Why Hospitality Surcharges Are a Matter of Survival
2024 Recordings
- Seafood Country of Origin Labelling Webinar - Senator Tim Ayres
- R&CA Members-Only Wage Tables Webinar
- Annualised Salaries Webinar by Employment Innovations and R&CA
- Immigration 101 and solving the skills shortage crisis
- Hospo Wellness & Wellbeing Check in
- Urgent Webinar: COVID-19 restrictions and stand downs
- Your leasing matters
- Solving Insolvency
- Navigating the Victorian Roadmap
- Victoria 'State of Disaster' Q&A
- Melbourne Q&A Lockdown 2.0
- COVID-19: Transition & Recovery (National)
- COVID-19: Transition & Recovery (Victoria)
NSW TOURISM STATS