Restaurant & Catering Association of Australia are the first hospitality organisation to offer micro-credentials and digital badges nationally. Referred to as 'bursts of learning', R&CA's micro-credentials are hospitality specific short courses that are tailored to industry professionals who are looking to increase their knowledge and experience.
All our micro-credentials are developed and assessed by experienced hospitality professionals who have years of hospitality and teaching experience. R&CA collaborate with industry experts to deliver the best online and offline learning journey.
Are you already enrolled as a student and looking to access your training? Here is the link to the Restaurant & Catering Training Academy Login CLICK HERE.
Digital credentials and skills
COVID-19 Hospitality Best Practice Training - $19.95 (usually $24.95)
Our best-selling digital credential! Before heading back into the workforce, get yourself across the best practices for the hospitality industry. This course comes with blueprints, templates and resources to prepare you for a COVIDSafe workplace.
Managing Customer Expectations - $19.95 (usually $24.95)
Learn about managing customer expectations in this post COVID hospitality world. Including templates and fact sheets to support your learning.
In collaboration with Business Victoria, this hospitality specific training is offered FREE to small business owners in Victoria to equip them with the tools, templates and resources for the business to plan, start and thrive. If you live in Victoria it's FREE, click here.
Emotional Awareness in Leadership - $24.95 (usually $39.95)
R&CA have developed and designed this micro-credential with the hospitality industry in mind. This credential offers the hospitality industry the ability to understand self-emotions and the emotions of others.
In collaboration with Business Victoria, this hospitality specific training is offered free to small business owners in Victoria to equip them with the tools, templates and resources for the business to plan, start and thrive. If you live in Victoria it's FREE, click here.
Professional Gin - $24.95 (usually $49.95)
Recognise your professional bar skills in this digital credential developed in collaboration with ANANAS Academy. Learn about Australian Gins in our resource library such as Four Pillars, Husk Distillery, The Farmers Wife and more.
Breathe In, Breathe Out - FREE
Created by Learning Vault, our training and educational partner, Breathe In, Breathe Out gives you tips and tricks to manage stress and anxiety. This non accredited training is offered FREE!
Marketing Your Hospitality Business - $24.95 (usually $39.95)
Building your marketing prowess with htis digital credential specific to the hospitality industry. Learn about social media policies for your business and how to develop a social media plan.
Communication & Administration Techniques in Hospitality - $24.95 (usually $39.95)
To provide small business owners helpful tips, tricks and tactics that they will be able to implement into their business to assist with time management, communication and goal setting techniques. If you live in Victoria it's FREE, click here.
Getting your rosters right - $24.95
To assist businesses in developing rosters that align to the business needs whilst ensuring they are meeting business revenue and budgets. This is a great course for new hospitality professionals who are wanting to know more about rostering and staffing needs or for a refresher. If you live in Victoria, click here.
HEART (Human, Employment Administration (and) Resource Training) - $39.95
To equip hospitality business owners and operators the knowledge and understanding to navigate through industrial relations to provide their workers and themselves with greater confidence in navigating workplace laws.
- Business capability and functions
Police Checks (national)
Cleaning for Infection Control (non-accredited)
Responsible Service of Alcohol (online delivery for all states and territories except VIC)*
Responsible Services of Gambling (QLD only)*
*These accredited courses are not deemed as third-party arrangements as they are delivered indepedent of each other.