R&CA offer a variety of training and educational options for the hospitality industry to ensure they are receiving training that suits their organisation, owners and staff. 

This training is aligned to the Australian Skills Quality Authority (ASQA) and is developed and delivered in accordance with Australian Qualifications Framework (AQF) and relevant state and Federal laws and regulations.

Are you already enrolled as a student and looking to access your training? Here is the link to the Restaurant & Catering Training Academy Login CLICK HERE.

 


Responsible Service of Alcohol (SITSS00055)

Looking to upskill your RSA or undertake new training? Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00055 – Responsible Service of Alcohol to equip individuals with the requisite knowledge and skills to legally and responsibly serve alcohol

We deliver face to face delivery in Sydney and nationally online. Contact us for more information on this training and dates.

Looking to upskill your RSA or undertake new training? 

Enrol here. Contact R&CA on 1300 722 878 or training@rca.asn.au

 

 

 

 

 

 

 

 


Customer Service (SITSS00036)

 

 

 

 

 

 

 

 

Providing excellent customer service is the cornerstone to any business in the Hospitality industry therefore it is vital as an employee in the industry you have the knowledge and skills to excel in the delivery of an experience to remember for your customers. As the peak industry body for the Hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00036 – Customer Service skill set to equip individuals with the requisite skills to provide excellent service to your customers.

 


Mentoring and Supervision (SITSS00039)

 

 

 

 

 

 

 

 

This skill set is highly recommended for all individuals who aim to take on the challenge of managing a team of staff or perhaps are already in that position and wish to better understand how they can do so more effectively. As the peak industry body for the Hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00039 – Mentoring and Supervision skill set to equip individuals with the requisite skills to coach others in job skills, monitor work operations and manage conflict.


Beverage Advice (SITSS00046)

 

 

 

 

 

 

 

 

Are you working in the Hospitality industry or thinking of doing so and want to ensure you have the skills to match that when it comes to providing excellent service in the delivery of beverage services. As the peak industry body for the Hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00046 – Beverage Advice skill set to equip individuals with the requisite skills provide responsible service of alcohol, advice on beers, spirits and liqueurs, provide information on Australian wines and provide advice on food and beverage matching


Safe Food Handling (SITSS00050) - Enrol here

If you are looking at stepping into the industry or wanting to have a refresher, Safe Food Handling is a great unit for that. Click here to learn about the course. This course is delivered online.

 

 

 

 

 

 

 

 


Food Safety Supervision (SITSS00051) - Enrol here

Did you know, in some states, you have to refresh your Food Safety Supervisors Certificate every 5 years? Click here to learn about the course. This course is delivered online.

 

 

 

 

 

 

 

 

As the peak industry body for the hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00051 - Food Safety Supervision skill set to equip individuals with the knowledge and skills in how handling food safely and hygiene practices required during the storage, preparation, display, service and disposal of food. This fully online course meets all legal requirements for Food Safety Supervisor training and is valid across all states and territories.


Hospitality Compliance (SITSS00052)

 

 

 

 

 

 

 

 

As a Hospitality worker it is vital that you are compliant when it comes to working within the industry to ensure that you are best placed to meet the needs of employers in the marketplace When it comes to being a job seeker arming yourself with these skills will improve your employability. As the peak industry body for the Hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver the SITSS00052 – Hospitality Compliance skill set to equip individuals with the requisite knowledge and skills to use hygienic practices for food safety, participate in safe food handling practices, provide responsible service of alcohol and provide responsible gambling.


Dynamic Skills

As the peak industry body for the Hospitality industry the Restaurant & Catering Association are trusted by thousands of employers to deliver Dynamic Skills relevant to the Hospitality employees  in the form of individually accredited units of competency that are national recognised. Currently available units:

  • Coach others in job skills (SITXHRM001)
  • Manage financies within a budget (SITXFIN003)
  • Enhance customer service experiences (SITXCCS007)
  • Roster staff (SITXHRM002)

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RTO Provider Code (TOID): 6868

Restaurant & Catering Association of Australia Pty Ltd.